Oakland, John S.

Cases in total quality management / John S. Oakland and Leslie J. Porter. - Oxford : Butterworth-Heinemann, 1994. - xxii, 271 p. : ill.

0750615656


Total quality management -- Case studies.

HD62.15 / .O17

Thammasat University Library, 2 Prachan Road, Phranakorn, Bangkok 10200

Puey Ungphakorn Library (Rangsit Campus), Circulation Desk 662 564-4444 ext. 1305

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