Guirdham, Maureen,

Work communication : mediated and face-to-face practices / Maureen Guirdham. - London : Palgrave, 2015. - xii, 424 p.

PART I: THE REVOLUTION IN WORK COMMUNICATION -- 1. Introduction -- 2. Work Communication Modes -- PART II: CORE PROCESSES IN WORK COMMUNICATION -- 3. Social Cognition and Impression Formation -- 4. Contributing to Communication, Self-Presentation and Impression Management -- 5. Interaction -- 6. Demography, Culture, Situation and Mode as Influences on Communication -- 7. Intrapersonal Influences on Communication -- 8. Influencing, Handling Conflict and Negotiating -- PART III: THE IMPACT OF THE COMMUNICATION REVOLUTION ON WORK AND ORGANIZATION -- 9. Co-operation, Work Relations, Knowledge Sharing and Co-ordination -- 10. Working in Groups and Teams -- 11. Management and Leadership -- 12. Organizational Structures and Cultures -- 13. Inter-Organizational Relations Cases and Exercises.

9781137351449 (pbk.) 1137351446 (pbk.)


Business communication.
Interpersonal communication.

HF5718 / .G85 2015

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