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HR practices, employee behavior, customer satisfaction, and restaurant performance / Stephen J. Smela.

By: Smela, Stephen J.
Material type: materialTypeLabelBookCall no.: TX911.3.M27 S64Series: Working paper (University of Minnesota. Food Industry Center): 02-03.Publication: St. Paul, Minn. : Food Industry Center, University of Minnesota, 2002Description: 56 leaves : ill.Subject(s): Restaurant management | Restaurants -- Employees -- Attitudes | Consumer satisfaction
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