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Front office : procedures social skills, yield and management / Peter Abbott and Sue Lewry.

By: Abbott, Peter.
Contributor(s): Lewry, Sue.
Material type: materialTypeLabelBookCall no.: TX911.3.F75 A23 1999Publication: Oxford : Butterworth-Heinemann, 1999Edition: 2nd ed.Description: 211 p. : ill.ISBN: 0750642300.Subject(s): Hotel front desk personnel | Hotel management
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