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Conflict and crisis communication : principles and practices / edited by Carol A. Ireland, Martin Fisher, and Gregory M. Vecchi.

Contributor(s): Ireland, Carol A | Fisher, Marvin J | Vecchi, Gregory M.
Material type: materialTypeLabelBookCall no.: HM1126 .C66 2011Publication: London ; New York, NY : Routledge, 2011Description: xix, 215 p. ill.ISBN: 9780415615112 (hbk.); 9780415615129 (pbk.).Subject(s): Conflict management | Interpersonal communication | Negotiation
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Includes bibliographical references and index.

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