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Introduction to management in the hospitality industry / Clayton W. Barrows, Tom Powers, Dennis Reynolds.

By: Barrows, Clayton W.
Contributor(s): Powers, Thomas F | Reynolds, Dennis E.
Material type: materialTypeLabelBookCall no.: TX911.3.M27 P6 2012Publication: Hoboken, N.J. : Wiley, c2012Edition: 10th ed.Description: xxv, 720 p. : col. ill.ISBN: 9780470399743; 0470399740.Subject(s): Hospitality industry -- Management
Contents:
Perspectives on careers in hospitality -- The hospitality industry and you -- Forces affecting growth and change in the hospitality industry -- Food service -- The restaurant business -- Restaurant operations -- Restaurant industry organization : chain, independent, or franchise? -- Competitive forces in food service -- On-site food service -- Issues facing food service -- Lodging -- Lodging : meeting guest needs -- Hotel and lodging operations -- Forces shaping the hotel business -- Competition in the lodging business -- Travel and tourism -- Tourism : front and center -- Destinations : tourism generators -- Management in the hospitality industry -- Management : a new way of thinking -- Planning in hospitality management -- Organizing in hospitality management -- Staffing : human resources management in hospitality management -- Control in hospitality management -- Leadership and directing in hospitality management -- Hospitality as a service industry -- The role of service in the hospitality industry.
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Book Thammasat Library, Pattaya Campus
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General Books TX911.3.M27 P6 2012 (See Similar Items) Available 31379013832614
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Perspectives on careers in hospitality -- The hospitality industry and you -- Forces affecting growth and change in the hospitality industry -- Food service -- The restaurant business -- Restaurant operations -- Restaurant industry organization : chain, independent, or franchise? -- Competitive forces in food service -- On-site food service -- Issues facing food service -- Lodging -- Lodging : meeting guest needs -- Hotel and lodging operations -- Forces shaping the hotel business -- Competition in the lodging business -- Travel and tourism -- Tourism : front and center -- Destinations : tourism generators -- Management in the hospitality industry -- Management : a new way of thinking -- Planning in hospitality management -- Organizing in hospitality management -- Staffing : human resources management in hospitality management -- Control in hospitality management -- Leadership and directing in hospitality management -- Hospitality as a service industry -- The role of service in the hospitality industry.

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