Hotel front office management / James A. Bardi. 
(Text)
Bardi, James A
Call no.: TX911.3.M27 B37 2011Publication: Hoboken, N.J. : Wiley, c2011Edition: 5rd edDescription: xv, 492 p. : illISBN: 9780470637524; 0470637528Subject(s): Hotel managementLOC classification: TX911.3.M27 | B37 2011
Contents:ch. 1 Introduction to hotel management -- ch. 2 Hotel organization and the front office manager -- ch. 3 Effective interdepartmental communications -- ch. 4 Property management systems -- ch. 5 Systemwide reservations -- ch. 6 Revenue management -- ch. 7 Guest registration -- ch. 8 Managing the financials -- ch. 9 Guest checkout -- ch. 10 Preparation and reivew of the night audit -- ch. 11 Managing hospitality -- ch. 12 Training for hospitality -- ch. 13 Promoting in-house sales -- ch. 14 Security -- ch. 15 Executive housekeeping -- Glossary.
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Thammasat Library, Pattaya Campus | General Books | General Stacks | TX911.3.M27 B37 2011 (เรียกดูชั้นหนังสือ) | พร้อมให้บริการ | 31379013832622 |
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ch. 1 Introduction to hotel management -- ch. 2 Hotel organization and the front office manager -- ch. 3 Effective interdepartmental communications -- ch. 4 Property management systems -- ch. 5 Systemwide reservations -- ch. 6 Revenue management -- ch. 7 Guest registration -- ch. 8 Managing the financials -- ch. 9 Guest checkout -- ch. 10 Preparation and reivew of the night audit -- ch. 11 Managing hospitality -- ch. 12 Training for hospitality -- ch. 13 Promoting in-house sales -- ch. 14 Security -- ch. 15 Executive housekeeping -- Glossary.
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