Corruption and reform in India : public services in the digital age / Jennifer Bussell.  (Text) (Text)

Bussell, Jennifer, 1975-
Call no.: JQ229.C6 B877 2012Publication: Cambridge ; New York : Cambridge University Press, 2012Description: xiii, 306 p. : illISBN: 9781107019058 (hardback)Subject(s): Public administration -- Corrupt practices -- IndiaPolitical corruption -- IndiaPublic administration -- Corrupt practices -- India -- PreventionPolitical corruption -- India -- PreventionAdministrative agencies -- India -- ReorganizationLOC classification: JQ229.C6 | B877 2012
Contents:1 Introduction -- 2 Explaining the politics of technology-enabled public services -- 3 Do reforms affect the quality of services? -- 4 Policy initiation in the Indian states -- 5 The scope of reform I : patterns of policy implementation -- 6 The scope of reform II : coalition governments -- 7 From 'petty' to 'grand' corruption : ownership, management, and the scale of reform -- 8 Technology-enabled administrative reforms in cross-national perspective -- 9 Conclusion -- appendix A : Technology-enabled public services -- appendix B : Technology-enabled services in the Indian states -- appendix C : Conceptualizing and measuring corruption -- appendix D : Measuring cross-national eGovernmet implementation.
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Includes bibliographical references and index.

1 Introduction -- 2 Explaining the politics of technology-enabled public services -- 3 Do reforms affect the quality of services? -- 4 Policy initiation in the Indian states -- 5 The scope of reform I : patterns of policy implementation -- 6 The scope of reform II : coalition governments -- 7 From 'petty' to 'grand' corruption : ownership, management, and the scale of reform -- 8 Technology-enabled administrative reforms in cross-national perspective -- 9 Conclusion -- appendix A : Technology-enabled public services -- appendix B : Technology-enabled services in the Indian states -- appendix C : Conceptualizing and measuring corruption -- appendix D : Measuring cross-national eGovernmet implementation.

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