Hotel management and operations / edited by Michael J. O'Fallon, Denney G. Rutherford.
Contributor(s): O'Fallon, Michael J | Rutherford, Denney G.Material type: BookCall no.: TX911.3.M27 H58 2011Publication: Hoboken, N.J. : John Wiley, c2011Edition: 5th ed.Description: xviii, 494 p. : ill.ISBN: 9780470177143 (pbk.).Subject(s): Hotel management | RB 736 Highly correlated | ธอ 736 Highly correlated | OM 445 Highly correlated | บป 445 Highly correlated | RB 735 Highly correlated
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|Book||Professor Sangvian Indaravijaya Library General Stacks||General Books||TX911.3.M27 H58 2011 (See Similar Items)||Available||31379014065289|
Chapter 1 Overview -- Chapter 2 Organization -- Chapter 3 General Managers: A View at the Top -- Chapter 4 Operations: Rooms -- Chapter 5 Operations: Housekeeping, Engineering and Security -- Chapter 6 Food and Beverage Division -- Chapter 7 Marketing and Associated Activities -- Chapter 8 Financial Control and Information Management -- Chapter 9 Human Resources Policy Management.
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