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Communicating at work : strategies for success in business and the professions / Ronald B. Adler, Jeanne Marquardt Elmhorst, Kristen Lucas.

By: Adler, Ronald B. (Ronald Brian), 1946-.
Contributor(s): Elmhorst, Jeanne Marquardt | Lucas, Kristen.
Material type: materialTypeLabelBookCall no.: HF5718 .A3 2013Publication: New York : McGraw-Hill, c2013Edition: 11th ed., international ed.Description: xviii, 462 p. : col. ill.Notes: Rev. ed. of: Communicating at work : principles and practices for business and the professions.ISBN: 9780071318464; 0071318461.Subject(s): Communication in management | Interpersonal communication | Business communication
Contents:
Part One: Basics of Business and Professional Communication Strategic Case: Sundown Bakery -- 1 Communicating at Work 2. Communication, Culture, and Work -- Part Two: Personal Skills Strategic Case: Omnicom Marketing -- 3 Listening -- 4 Verbal and Nonverbal Messages -- 5 Interpersonal Skills -- 6 Principles of Interviewing -- Part Three: Working in Groups Strategic Case: Museum of Springfield -- 7 Working in Teams -- 8 Effective Meetings -- Part Four: Making Effective Presentations Strategic Case: Fresh Air Sports -- 9 Developing and Organizing the Presentation -- 10 Verbal and Visual Support in Presentations -- 11 Delivering the Presentation -- 12 Types of Business Presentations -- Appendix I: Interviewing Materials -- Appendix II: Sample Presentations -- Appendix III: Business Writing.
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Book Book Faculty of Journalism and Mass Communication Library
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General Books HF5718 .A3 2013 (See Similar Items) Available 31379014104328

วส 804 ภาคการศึกษาที่ 2

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Rev. ed. of: Communicating at work : principles and practices for business and the professions.

Includes bibliographical references and index.

Part One: Basics of Business and Professional Communication Strategic Case: Sundown Bakery -- 1 Communicating at Work 2. Communication, Culture, and Work -- Part Two: Personal Skills Strategic Case: Omnicom Marketing -- 3 Listening -- 4 Verbal and Nonverbal Messages -- 5 Interpersonal Skills -- 6 Principles of Interviewing -- Part Three: Working in Groups Strategic Case: Museum of Springfield -- 7 Working in Teams -- 8 Effective Meetings -- Part Four: Making Effective Presentations Strategic Case: Fresh Air Sports -- 9 Developing and Organizing the Presentation -- 10 Verbal and Visual Support in Presentations -- 11 Delivering the Presentation -- 12 Types of Business Presentations -- Appendix I: Interviewing Materials -- Appendix II: Sample Presentations -- Appendix III: Business Writing.

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