Operations management : sustainability and supply chain management / Jay Heizer, Barry Render. (Text)

PART ONE Introduction to Operations Management -- Chapter 1 Operations and Productivity -- Chapter 2 The Global Environment and Operations Strategy -- Chapter 3 Managing Projects -- Chapter 4 Forecasting Demand -- PART TWO Designing Operations -- Chapter 5 Product Design -- Chapter 6 Quality Management and International Standards -- Chapter 7 Process Design -- Chapter 8 Location Decisions -- Chapter 9 Layout Decisions -- Chapter 10 Job Design and Work Measurement -- PART THREE Managing Operations -- Chapter 11 Supply Chain Management -- Chapter 12 Managing Inventory -- Chapter 13 Aggregate Scheduling -- Chapter 14 Material Requirements Planning (MRP) and ERP -- Chapter 15 Scheduling for the Short-Term -- Chapter 16 JIT, Lean Operations, and the Toyota Production System -- Chapter 17 Maintenance and Reliability Decisions

PART FOUR Quantitative Modules -- Module A Decision Modeling -- Module B Linear Programming Models -- Module C Transportation Modeling -- Module D Queuing Models -- Module E Learning Curves -- Module F Modeling with Simulation -- ONLINE TUTORIALS -- 1. Statistical Tools for Managers -- 2. Acceptance Sampling -- 3. The Simplex Method of Linear Programming -- 4. The MODI and VAM Methods of Solving Transportation Problems -- 5. Vehicle Routing and Scheduling.