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The effortless experience : conquering the new battleground / Matthew Dixon, Nicholas Toman, Rick DeLisi.

By: Dixon, Matthew, 1972-.
Contributor(s): Toman, Nick | DeLisi, Rick.
Material type: materialTypeLabelBookCall no.: HF5415.5 .D59 2013Publication: London : Portfolio Penguin, 2013Description: xi, 237 p. : ill.ISBN: 9780241003305 (pbk.); 024100330X (pbk.).Subject(s): Customer loyalty | Customer loyalty | Customer effort
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Book Professor Sangvian Indaravijaya Library
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General Books HF5415.5 .D59 2013 (See Similar Items) Available 31379014555248
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Includes bibliographical references and index.

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