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Introduction to airline ground service / Colin C. Law, Mary R. Doerflein.

By: Law, Colin C.
Contributor(s): Doerflein, Mary R.
Material type: materialTypeLabelBookCall no.: TRAN HE 2014 639006Publication: Singapore : Cengage Learning Asia Pte Ltd, c2014Description: xi, 431 p. : col. ill.ISBN: 9789814455978 (paperback); 9814455970 (paperback).Subject(s): Airplanes -- Ground handling | Airports -- Management | Airlines
Contents:
Chapter 1 Introduction -- Chapter 2 Air Travel Process -- Chapter 3 Passenger Terminal Environment -- Chapter 4 Airline Cabin Environment -- Chapter 5 Pre-flight Preparation and Check-in Counter Setup -- Chapter 6 The Check-in Process -- Chapter 7 Boarding Gate and Flight Finalizing Procedures -- Chapter 8 Travel Documents -- Chapter 9 Airline Security -- Chapter 10 Baggage -- Chapter 11 Special Passenger Handling -- Chapter 12 Arrival -- Chapter 13 Irregular Operations -- Chapter 14 Baggage Services -- Chapter 15 Dangerous Goods -- Chapter 16 Ground Handling Equipment -- Appendix A: Civil Aviation Authorities -- Appendix B: Airline Industry Terms and Abbreviations -- Appendix C: Special Service Request Codes -- Appendix D: Phonetic Alphabets.
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Book Boonchoo Treethong Library, Lampang Campus
General Stacks
General Books TRAN HE 2014 639006 (See Similar Items) Available 31379014573498
Total holds: 0

Chapter 1 Introduction -- Chapter 2 Air Travel Process -- Chapter 3 Passenger Terminal Environment -- Chapter 4 Airline Cabin Environment -- Chapter 5 Pre-flight Preparation and Check-in Counter Setup -- Chapter 6 The Check-in Process -- Chapter 7 Boarding Gate and Flight Finalizing Procedures -- Chapter 8 Travel Documents -- Chapter 9 Airline Security -- Chapter 10 Baggage -- Chapter 11 Special Passenger Handling -- Chapter 12 Arrival -- Chapter 13 Irregular Operations -- Chapter 14 Baggage Services -- Chapter 15 Dangerous Goods -- Chapter 16 Ground Handling Equipment -- Appendix A: Civil Aviation Authorities -- Appendix B: Airline Industry Terms and Abbreviations -- Appendix C: Special Service Request Codes -- Appendix D: Phonetic Alphabets.

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