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Customer relationship management / Ed Peelen and Rob Beltman.

By: Peelen, Ed.
Contributor(s): Beltman, Rob.
Material type: materialTypeLabelBookCall no.: HF5415.5 .P44 2013Publication: Boston : Pearson, 2013Edition: 2nd ed.Description: xix, 413 p. : ill.ISBN: 9780273774952 (pbk.); 0273774956 (pbk.).Subject(s): Customer relations -- Management
List(s) this item appears in: New Books 2015-05 (Foreign)
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Book Book Professor Sangvian Indaravijaya Library
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วส 804 ภาคการศึกษาที่ 2

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Includes bibliographical references and index.

Translated from the Dutch.

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