Designing a successful KM strategy : a guide for the knowledge management professional / Stephanie Barnes and Nick Milton.
By: Barnes, Stephanie.
Contributor(s): Milton, Nick J.Material type: BookCall no.: HD30.2 .B363 2015 Publication: Medford, N.J. : Information Today, Inc., 2015Description: xxiv, 200 p.ISBN: 9781573875103; 1573875104.Subject(s): Knowledge management | Organizational learning | Organizational change
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|Book||Electronic Transactions Development Agency (ETDA) General Stacks||General Books||HD30.2 .B363 2015 (See Similar Items)||Available||31379014948914|
Dedication -- Acknowledgments -- Foreword -- Introduction -- What exactly is knowledge management, and why do we need it? -- The knowledge manager role -- Making the case for a knowledge management strategy -- The ten principles behind your KM strategy -- Identifying the underlying business drivers -- Knowledge management vision and scope -- Critical knowledge areas -- Assessing the current state of KM in your organization -- Knowledge management framework -- Information and content management -- Knowledge management technology -- Change management -- Pilot projects -- Making the business case and determining ROI -- The guerrilla strategy -- A retention-based knowledge management strategy -- Building the implementation team -- Final words -- Appendix A: communication plan template -- About the authors -- Index.
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