Human resources management in the hospitality industry / David K. Hayes, Jack D. Ninemeier.
By: Hayes, David K.
Contributor(s): Ninemeier, Jack D.Material type: BookCall no.: HECON TX 2016 668041Publication: Hoboken, N.J. : Wiley, c2016Edition: 2nd ed.Description: xix, 298 p. ; 29 cm.ISBN: 9781118988503 (hardback); 1118988507 (hardback).Subject(s): Hospitality industry -- Personnel management
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Includes bibliographical references and index.
1. Introduction to Human Resources in the Hospitality Industry – 2. The Legal Environment of Human Resources Management – 3. Human Resources Management: Policies and Procedures – 4. Employee On-Boarding: Recruitment and Selection – 5. Employee On-Boarding: Orientation and Induction – 6. Planning Training Programs – 7. Delivering and Evaluating Training Programs – 8. Compensation Programs – 9. Performance Management and Appraisal – 10. Employee Health and Safety – 11. Critical Issues in Human Resources Management – 12. Human Resources in Evolving Hospitality Organizations.
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