Narratives of crisis : telling stories of ruin and renewal / Matthew W. Seeger and Timothy L. Sellnow.
Contributor(s): Sellnow, Timothy L. (Timothy Lester).Material type: BookCall no.: HD49.3 .S44 2016Series: High reliability and crisis management: Publication: Stanford, Calif. : Stanford Business Books, 2016Description: ix, 199 p. : ill.ISBN: 9780804799515; 0804799512; 9780804788922; 0804788928.Subject(s): Communication in crisis management | Crisis management | Narration (Rhetoric)
|Item type||Current location||Collection||Call number||Status||Date due||Barcode||Item holds|
|Book||Faculty of Journalism and Mass Communication Library General Stacks||General Books||HD49.3 .S44 2016 (See Similar Items)||Checked out||31/08/2019||31379008438625|
Includes bibliographical references (p. 179-191) and index.
Narratives of crisis -- Humans as storytellers -- How stories disrupt our sense of meaning -- Making sense through accounts -- Blame narratives -- Renewal narratives -- Victim narratives -- Hero narratives -- Memorial narratives -- How narratives of crisis compete and converge -- The consequences of crisis narratives.
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