Management 101 : from hiring and firing to imparting new skills, an essential guide to management strategies / Stephen Soundering. (Text)

Includes index.

What is management? -- Understanding the corporate culture -- Managing expectations -- Coaching -- Mentor -- Teacher -- Parent -- Cheerleader -- The need for structure -- Consistency is the key -- The importance of listening -- Effective teamwork -- Responsibility and accountability -- Daily interactions with your employees -- What works for them works for you -- Growing good people -- Managing distanced employees -- Does money matter? -- Channeling creative energy -- Recognizing and nurturing favorites -- Realistic goals -- Make your day productive -- Creative problem solving -- Sound decision making --Stimulating creativity -- Delegate, delegate, delegate! -- Trust people -- Turning around counterproductive behavior -- When personalities collide -- Managing manipulation -- Productive disagreement -- Mastering meetings -- Making effective presentations -- Performance and evaluation -- Performance evaluation structures -- Identify performance issues -- Job performance coaching -- Managing former coworkers -- Angry employees, angry managers -- Replacing a manager -- Rebuilding a work group -- Promoting and hiring -- Interviewing candidates -- The interviewing from start to finish -- Layoffs -- Firing an employee -- Personal accountability.

Effective employee management is imperative to a business's success, but all too often management books turn the important details of best practices into tedious reading that would put even a CEO to sleep. Provides hand-on lessons on managing productive, happy employees. From hiring and firing to delegating and coaching.