Ongoing crisis communication : planning, managing, and responding / W. Timothy Coombs, Texas A&M University.  (Text) (Text)

Coombs, W. Timothy
Call no.: HD49 .C664 2019Publication: Thousand Oaks, California : SAGE Publications, Inc., c2019Edition: 5th edDescription: xvii, 235 pNotes: Revised edition of the author's Ongoing crisis communication, [2015].ISBN: 9781544328690 (pbk.); 9781544331959 (pbk.); 1544331959 (pbk.)Subject(s): Crisis managementCommunication in managementLOC classification: HD49 | .C664 2019
Contents:A need for more crisis management knowledge -- Risk as the foundation for crisis management and crisis communication -- The crisis mitigation process : building crisis resistant organizations -- Crisis preparing: Part I -- Crisis preparing: Part II -- Recognizing crises -- Crisis responding -- Postcrisis concerns -- Epilogue -- Appendix: possible case studies -- References -- Index -- About the author.
Summary: "Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. The Fifth Edition includes new coverage of social media, social networking sites, and terrorist threats and includes expanded discussions of internal crisis communication and intuition in decision making.-- Amazon.
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Book Book Faculty of Journalism and Mass Communication Library
General Books Fiction Stacks HD49 .C664 2019 (เรียกดูชั้นหนังสือ) ยืมออก 31/08/2021 31379015906358
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Revised edition of the author's Ongoing crisis communication, [2015].

Includes bibliographical references (p.195-216) and index.

A need for more crisis management knowledge -- Risk as the foundation for crisis management and crisis communication -- The crisis mitigation process : building crisis resistant organizations -- Crisis preparing: Part I -- Crisis preparing: Part II -- Recognizing crises -- Crisis responding -- Postcrisis concerns -- Epilogue -- Appendix: possible case studies -- References -- Index -- About the author.

"Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. The Fifth Edition includes new coverage of social media, social networking sites, and terrorist threats and includes expanded discussions of internal crisis communication and intuition in decision making.-- Amazon.

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