Design thinking for training and development : creating learning journeys that get results / Sharon Boller, Laura Fletcher. (Text)Call no.: HF5549.5.T7 B65 2020Publication: Alexandria, VA : Association for Talent Development, c2020Description: vii, 266 p. : illISBN: 9781950496181; 195049618XSubject(s): Employees -- Training ofEmployees -- Training of -- Problems, exercises, etcProduct designCreative abilityCritical thinkingLOC classification: HF5549.5.T7 | B65 2020
|Book||Professor Sangvian Indaravijaya Library||General Books||General Stacks||HF5549.5.T7 B65 2020 (เรียกดูชั้นหนังสือ)||ยืมออก||04/01/2022||31379008578263|
Section 1: Get acquainted with the concepts -- Section 2: Get perspective and refine the problem -- Section 3: Ideate, prototype, and iterate -- Section 4: Implement and evaluate -- Section 5: Sell.
"Design thinking for training and development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience. In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to: Get perspective, Refine the problem, ideate and prototype, Iterate (develop, test, pilot, and refine), Implement. Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand." provided by publisher.