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The benchmarking book : a how-to-guide to best practice for managers and practitioners / Tim Stapenhurst.

by Stapenhurst, Tim.

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication: Oxford : Butterworth-Heinemann, 2009Availability: Available for loan (1)Professor Sangvian Indaravijaya LibraryCall number: HD62.15 .S736 (1).

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The benchmarking handbook : step-by-step instructions / Bjorn Andersen and Per-Gaute Pettersen.

by Andersen, Bjorn, 1968- | Pettersen, Per-Gaute.

Material type: Text Text; Format: print Publication: London : Chapman & Hall, 1996Availability: Available for loan (1)Professor Sangvian Indaravijaya LibraryCall number: HD62.15 .A534 (1).

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Benchmarking : a signpost to excellence in quality and productivity / Bengt Karloef and Svante Oestblom ; translated by Alan J. Gilderson.

by Karloef, Bengt, 1939- | Oestblom, Svante | Gilderson, Alan J.

Material type: Text Text; Format: print Publication: Chichester, England : Wiley, 1993Availability: Available for loan (1)Professor Sangvian Indaravijaya LibraryCall number: HD62.15 .K367 (1).

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How to improve performance through benchmarking / John G. Fisher.

by Fisher, John G.

Material type: Text Text; Format: print Publication: London : Kogan Page, 1996Availability: Available for loan (1)Professor Sangvian Indaravijaya LibraryCall number: HD62.15 .F55 (1).

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Benchmarking : theory and practice / edited by Asbjorn Rolstadas.

by Rolstadas, Asbjorn.

Edition: 1st ed.Material type: Text Text; Format: print Publication: London : Chapman & Hall on behalf of the International Federation for Information Processing, 1995Availability: Available for loan (1)Professor Sangvian Indaravijaya LibraryCall number: HD62.15 .B46 (1).

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Global cases in benchmarking : best practices from organizations around the world / Robert C. Camp, editor.

by Camp, Robert C, 1935-.

Material type: Text Text; Format: print Publication: Milwaukee, Wis. : ASQ Quality Press, c1998Availability: Available for loan (1)Professor Sangvian Indaravijaya LibraryCall number: HD62.15 .G558 (1).

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Managing by measuring : how to improve Your organization's performance through effective benchmarking / Mark T. Czarnecki.

by Czarnecki, Mark T.

Material type: Text Text; Format: print Publication: New York : AMACOM, c1999Availability: Available for loan (2)Pridi Banomyong LibraryCall number: HD62.15 .C93 (1), Professor Sangvian Indaravijaya LibraryCall number: HD62.15 .C93 (1).

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The economics of benchmarking : measuring performance for competitive advantage / Thijs ten Raa.

by Raa, Thijs ten.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication: Basingstoke, [England] : Palgrave Macmillan, 2009Availability: Available for loan (2)Puey Ungphakorn Library, Rangsit CampusCall number: HD62.15 .R33 (1), Professor Sangvian Indaravijaya LibraryCall number: HD62.15 .R33 (1).

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Benchlearning : good examples as a lever for development / Bengt Karlof, Kurt Lundgren and Marie Edenfeldt Froment.

by Karlof, Bengt, 1939- | Lundgren, Kurt | Froment, Marie Edenfeldt.

Material type: Text Text; Format: print Publication: Chichester, England : Wiley, 2000, c2001Availability: Available for loan (1)Professor Sangvian Indaravijaya LibraryCall number: HD62.15 .K37 (1).

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Business process improvement toolbox / Bjorn Andersen.

by Andersen, Bjorn, 1968-.

Material type: Text Text; Format: print Publication: Milwaukee, Wis. : ASQ Quality Press, c1999Availability: Available for loan (1)Professor Sangvian Indaravijaya LibraryCall number: HD58.87 .A53 (1).

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Measuring business performance / Mick Broadbent.

by Broadbent, Mick.

Material type: Text Text; Format: print Publication: London : Chartered Institute of Management Accountants, 1999Availability: Available for loan (1)Professor Sangvian Indaravijaya LibraryCall number: HD30.28 .B735 (1).

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Strategic benchmarking reloaded with six sigma : improve your company's performance using global best practice / Gregory H. Watson.

by Watson, Gregory H, 1948-.

Material type: Text Text; Format: print Publication: Hoboken, N.J. : Wiley, c2007Availability: Available for loan (1)Professor Sangvian Indaravijaya LibraryCall number: HD62.15 .W387 (1).

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Business process management and the balanced scorecard : using processes as strategic drivers / Ralph F. Smith.

by Smith, Ralph F, 1953-.

Material type: Text Text; Format: print Publication: Hoboken, N.J. : John Wiley & Sons, c2007Availability: Available for loan (2)Puey Ungphakorn Library, Rangsit CampusCall number: HD62.17 .S65 (1), Professor Sangvian Indaravijaya LibraryCall number: HD62.17 .S65 (1).

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Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies / Patricia Keehley ... [et al.].

by Keehley, Patricia, 1955-.

Edition: 1st ed.Material type: Text Text; Format: print Publication: San Francisco : Jossey-Bass, c1997Availability: Available for loan (2)Professor Sangvian Indaravijaya LibraryCall number: JK468.T67 B46 (1), Professor Direk Jayanama LibraryCall number: JK468.T67 B46 (1).

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